Privacy Policy
Last updated: April 5, 2026
MoonLog ("we," "us," "our," or "Company") operates the moonlog.co website and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you use our Service, including when you visit our website, register for an account, or interact with our products and features.
We are committed to protecting your privacy and ensuring you have a positive experience on our platform. Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service. By accessing and using MoonLog, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide when you interact with our Service, including but not limited to:
- Account Registration Information: When you create an account, we collect your name, email address, password, date of birth, and other profile information you choose to provide. You may also optionally provide demographic information such as location, gender, and timezone.
- Lunar and Personal Entries: Any logs, notes, entries, observations, or data you input into the MoonLog service, including text, images, dates, times, and personal reflections related to lunar cycles or other tracking purposes.
- Communication Information: When you contact us through email, support forms, or other communication channels, we collect your message content, contact information, and any attachments.
- Payment Information: If you make a purchase or upgrade to a paid subscription, we collect billing information including name, address, email, and payment method details. Payment processing is handled by third-party payment processors, and we do not directly store complete credit card information.
- Feedback and Survey Responses: Information you provide through surveys, feedback forms, contests, or promotional activities, including opinions, preferences, and any personal information you choose to include.
1.2 Information Collected Automatically
When you access or use our Service, we automatically collect certain information about your device and your interaction with our platform, including:
- Device Information: Hardware model, operating system, unique device identifiers, mobile network information, device settings, and device characteristics.
- Usage Data: Information about how you interact with our Service, including the features you use, the content you access, search queries, the duration and frequency of your activities, the pages or content you view, and the actions you take.
- Location Information: With your permission, we collect precise or approximate location data through GPS, Bluetooth, and wireless signals. You can control location permissions through your device settings.
- Log Data: Server logs containing your IP address, browser type, operating system, referring URLs, pages visited, access times and dates, and the duration of your sessions.
- Cookies and Similar Technologies: Data collected through cookies, web beacons, pixel tags, and similar tracking technologies (see Section 4 for details).
- Crash Reports and Performance Data: Technical data about application crashes, errors, performance issues, and system diagnostics to improve our Service reliability.
1.3 Information from Third Parties
We may receive information about you from third parties, including:
- Third-Party Services: If you choose to link your account to social media platforms, cloud storage services, or other third-party applications, we receive information necessary to authenticate and sync your data.
- Analytics Providers: Third-party analytics services provide aggregated and anonymized data about user behavior and platform usage.
- Service Providers: Our business partners and vendors may provide information related to transactions, customer support, or service delivery.
- Public Sources: Information that may be lawfully obtained from public records, directories, or databases.
2. How We Use Your Information
We use the information we collect for various purposes, including:
2.1 Service Delivery and Account Management
- Creating and maintaining your account
- Providing, operating, and maintaining the Service
- Delivering the features, functionality, and content you request
- Syncing and storing your lunar logs and personal data
- Processing transactions and sending transaction-related information
2.2 Communication
- Responding to your inquiries, questions, and requests
- Sending administrative information, updates, security alerts, and support messages
- Providing customer service and technical support
- Notifying you of changes to our Service, policies, or terms
2.3 Marketing and Promotional Activities
- Sending newsletters, promotional offers, and marketing communications with your consent or as permitted by law
- Creating targeted advertising and personalized content recommendations
- Conducting market research, surveys, and contests
- Analyzing user preferences and trends to improve marketing effectiveness
2.4 Service Improvement and Development
- Analyzing usage patterns to understand how users interact with our Service
- Identifying and fixing technical issues, bugs, and performance problems
- Conducting research and analytics to enhance features and develop new offerings
- Testing new features, designs, and functionality
- Improving security, fraud prevention, and data protection measures
2.5 Legal and Compliance Purposes
- Complying with applicable laws, regulations, legal processes, and governmental requests
- Enforcing our Terms of Service and other agreements
- Protecting our rights, privacy, safety, and property
- Preventing fraud, abuse, and unauthorized access
- Resolving disputes and investigating security incidents
2.6 Personalization and Analytics
- Personalizing your experience based on your preferences and behavior
- Generating aggregated statistical and analytical reports
- Understanding user demographics and usage patterns
- Optimizing our marketing and advertising campaigns
3. Data Sharing and Disclosure
3.1 Third-Party Service Providers
We share your information with third-party service providers who perform services on our behalf, including cloud hosting providers, payment processors, email delivery services, customer support platforms, analytics services, and marketing partners. These service providers are contractually obligated to use your information only as necessary to provide services to us and are required to maintain the confidentiality and security of your information.
3.2 Third-Party Integrations
If you choose to integrate your MoonLog account with third-party applications or services, we may share relevant information to facilitate that integration. You have control over what information is shared through your account settings, and you can revoke access at any time.
3.3 Legal Requirements and Protection
We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:
- Comply with legal obligations, court orders, subpoenas, or governmental requests
- Enforce our Terms of Service and other agreements
- Protect the safety, rights, and property of MoonLog, our users, and the public
- Prevent or investigate possible fraud or security violations
- Respond to claims of illegal activity
3.4 Business Transfers
In the event of a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding involving MoonLog, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
3.5 Aggregated and De-identified Information
We may share aggregated, anonymized, and de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes without restriction.
3.6 Your Consent
We may share your information with third parties when you explicitly consent to such sharing, such as when you authorize an application to access your account or choose to participate in promotional activities with partner companies.
3.7 No Sale of Personal Information
MoonLog does not sell, rent, or lease your personal information to third parties for their independent marketing or commercial purposes. We may share aggregated and anonymized data for business purposes as described in this Privacy Policy.
4. Cookies and Similar Technologies
4.1 What Are Cookies
Cookies are small data files stored on your device that contain information about your interactions with our Service. We use cookies and similar tracking technologies (including web beacons, pixels, and local storage) to recognize you, remember your preferences, understand how you use our Service, and improve your experience.
4.2 Types of Cookies We Use
- Essential Cookies: Required for the Service to function properly, including authentication, session management, and security features. These cannot be disabled without affecting Service functionality.
- Performance Cookies: Collect information about how you use our Service, including which pages you visit, how long you spend on pages, and which links you click. This helps us understand user behavior and optimize performance.
- Functional Cookies: Remember your preferences, settings, and choices to provide a personalized experience and enhance functionality.
- Targeting and Advertising Cookies: Used to track your interests and deliver personalized advertising content. Third-party advertising partners may set these cookies on our behalf.
4.3 Third-Party Cookies
Third-party service providers, including analytics companies and advertising networks, may set cookies on our Service to track user behavior, deliver targeted advertisements, and measure campaign effectiveness. These third parties have their own privacy policies governing their cookie practices.
4.4 Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect your ability to use certain features of our Service. You can also opt out of targeted advertising through industry opt-out mechanisms and your device's privacy settings.
4.5 Local Storage
We may use local storage, including HTML5 local storage and similar technologies, to store information on your device for functionality, preferences, and analytics purposes. Local storage is not automatically cleared when you delete cookies and persists across browser sessions.
4.6 Do Not Track Signals
Some browsers include a "Do Not Track" feature. Currently, there is no industry standard for recognizing Do Not Track signals. MoonLog does