Frequently Asked Questions

How does MoonLog work?
MoonLog provides you with precise lunar phase timing for your location and timezone. When you sign up, we deliver custom prompts and intention-setting guidance for each moon phase—new moon for setting goals, waxing phases for building momentum, full moon for release and celebration, and waning phases for reflection. You receive the exact timing for when to perform your rituals and track your milestones as you progress through each cycle. No guesswork, just actionable guidance synced to real astronomical timing.
What is the pricing for MoonLog?
MoonLog offers flexible subscription options to fit your needs. Our monthly subscription provides ongoing access to all lunar guidance, prompts, and milestone tracking. We also offer annual subscriptions at a discounted rate for those committed to lunar-aligned goal work. Visit our pricing page for current rates and any promotional offerings. All subscriptions include full access to our complete lunar cycle guidance system.
What makes MoonLog different from other lunar apps?
MoonLog combines real astronomical data with structured intention-setting frameworks. Rather than generic moon phase information, we provide specific prompts and celebration milestones calibrated to each phase of your lunar cycle. Our timing is exact for your location, eliminating the confusion of conflicting advice found online. We focus on actionable ritual guidance tied to genuine lunar cycles, not vague interpretations. Our system is built for people serious about aligning their goals and practices with lunar timing.
Who is MoonLog for?
MoonLog is designed for anyone seeking to align their goals, intentions, and rituals with lunar cycles. This includes spiritual practitioners, goal-oriented individuals, those working with manifestation practices, people tracking personal development milestones, and anyone wanting structure and clarity in their lunar-aligned work. You don't need prior experience with moon rituals—MoonLog guides you through each phase with clear prompts and timing regardless of your background.
How do I get started with MoonLog?
Getting started is simple. Create your account on our website and enter your location and timezone so we can provide accurate lunar phase timing for your area. Select your subscription option and complete your payment. You'll immediately receive access to your personalized lunar calendar, current phase guidance, and prompts tailored to where you are in the lunar cycle. Your first phase begins right away with clear instructions for your next ritual or intention-setting session.
What is your refund policy?
We stand behind MoonLog's value. We offer a 30-day money-back guarantee on all subscriptions if you're not satisfied with the service. If you request a refund within 30 days of your initial purchase, we'll process it in full with no questions asked. This gives you time to experience a complete lunar cycle and determine if MoonLog aligns with your goals and practices. For refund requests or questions, contact our support team with your account details.
How do I cancel my subscription?
You can cancel your MoonLog subscription anytime from your account settings. Log in to your dashboard, navigate to your subscription management page, and select cancel. Your subscription will remain active through the end of your current billing period. If you cancel mid-cycle, you'll retain access to your current lunar guidance and milestones until your billing period ends. You can reactivate your subscription at any time if you decide to return.
How does MoonLog protect my data and privacy?
We take your privacy seriously. MoonLog uses industry-standard encryption to protect your personal information, including your location, timezone, and any ritual notes you store in your account. We never sell your data to third parties. Your location is used solely to calculate accurate lunar phase timing for your area and is not shared externally. You have full control over your account information and can request data deletion at any time. Review our complete privacy policy for detailed information about how we handle and protect your data.